```

feat(engine): 优化智能体循环中的助手消息处理逻辑

- 在没有工具调用时才添加助手消息到上下文
- 确保工具调用响应正确添加到消息上下文中
- 修复了消息构建的条件逻辑

fix(cron): 改进定时任务调度的时间解析功能

- 添加正则表达式导入用于时间显示解析
- 实现从显示文本中提取毫秒间隔的功能
- 增强整数转换的安全性，避免类型错误
- 优化定时任务配置的解析逻辑

feat(outlook): 增强Outlook集成的功能和稳定性

- 将默认超时时间从10秒增加到180秒
- 为状态检查函数添加可选的验证参数
- 串行执行邮件概览获取操作而非并行
- 改进连接状态验证逻辑

feat(channel): 添加设备名称作为会话标识的选项

- 为终端WebSocket适配器添加新的配置选项
- 实现基于设备名称生成会话对等ID的功能
- 记录原始对等ID和设备名称的元数据
- 支持从设备名称创建会话对等ID

feat(skills): 完善技能学习评估系统和进度跟踪

- 在应用启动时自动调度待评估的技能草稿
- 为技能评估工作创建独立的循环工厂
- 实现异步技能评估任务的取消和清理机制
- 添加技能评估进度报告和状态跟踪功能
- 扩展会话列表API以包含更多详细信息
- 防止对不存在的会话进行操作
- 优化技能草稿提交和评估的业务逻辑

perf(skills): 提升技能评估的并发性能

- 实现并行技能案例评估以提高效率
- 添加最大并行案例数的环境变量控制
- 实现实时评估进度更新和回调机制
- 优化评估过程中的资源管理和同步

refactor(services): 创建隔离的智能体循环实例

- 添加创建独立智能体循环的工厂方法
- 确保新循环继承运行时服务配置
- 支持技能评估等需要隔离环境的场景
```

docs/presentations/beaver-management-demo/upload-files/support-tickets.csv

@@ -0,0 +1,11 @@
+ticket_id,date,account,segment,category,severity,summary,status
+SUP-1021,2026-05-28,Hengyuan Manufacturing,Enterprise,Deployment,P1,"Customer needs private deployment checklist for security review",Open
+SUP-1028,2026-05-30,Jianghai Finance,Enterprise,Auditability,P0,"Reviewer asks how task evidence records file usage and tool calls",Open
+SUP-1044,2026-06-02,Nanfang Retail,Team,Onboarding,P2,"New users do not know which first workflow to try",In Progress
+SUP-1051,2026-06-03,Atlas Components,Enterprise,Connector,P1,"Outlook connector setup requires clearer success and failure status",Open
+SUP-1060,2026-06-04,Hengyuan Manufacturing,Enterprise,Skills,P1,"Team wants accepted weekly report workflow to become reusable template",In Progress
+SUP-1067,2026-06-05,Jianghai Finance,Enterprise,Governance,P0,"Compliance wants human approval before publishing reusable skills",Open
+SUP-1075,2026-06-07,Nanfang Retail,Team,UX,P2,"Task output is too long for department managers",Resolved
+SUP-1082,2026-06-08,Atlas Components,Enterprise,Cron,P1,"Customer wants weekly customer email summary to run every Monday",Open
+SUP-1090,2026-06-10,Hengyuan Manufacturing,Enterprise,Model Config,P2,"Admin wants clearer provider configuration status",In Progress
+SUP-1096,2026-06-11,Jianghai Finance,Enterprise,Security,P0,"Security asks whether terminal tools can be disabled for pilot users",Open